One system, four points of view
Home and community-based care involves many people. Here is what True Care System does for each of them.
For agency owners and office staff
See the whole day at a glance
- Plan shifts against services and authorizations, and fill open shifts quickly.
- Watch visits as they happen, with exceptions highlighted for review.
- Keep notes, incidents and medication records organized for audits.
- Give each person the access their role needs, no more.
For caregivers and DSPs
An app that works the way the visit does
- Your shifts and their details on your phone.
- Clock in and out with one tap; if the signal drops, the app keeps the record and sends it later.
- Write and sign the daily note before you leave.
- Pick up open shifts and send call-off requests.
- Use the app in English, Spanish or Vietnamese.
For billing and payroll staff
Bill from verified visits
- Claims are built from visits that are verified and documented.
- Check eligibility before you bill, in batches or one at a time.
- See responses and payments posted to each claim.
- Export reviewed hours for payroll.
For individuals and families
Care you can count on
- Visits are planned around the services in each person's plan.
- Caregivers record what happened during the visit, while it is fresh.
- Health information is protected by role-based access and encryption.
True Care System is used by agencies. If you receive services, please contact your agency with questions about your care.