Certified integrations you can rely on

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  Pennsylvania Alternate EVV

  Sandata

  Electronic visit verification

  Certified: Pennsylvania Alternate EVV

  True Care System is certified with Sandata, the EVV aggregator many states use, for Pennsylvania Alternate EVV. Visits your caregivers record go to the aggregator from True Care System, without being entered twice.

  • Client, employee and visit records sent to Sandata.
  • Each visit needs a clock-in and clock-out on the phone with GPS, or a correction with the aggregator's reason code.
  • The aggregator's results and exceptions come back to the visit.
  • Each exception shows how it clears: acknowledged by a named person, or fixed and sent again.
  • GPS at clock-in
  • Visit submission
  • Status follow-up
  • Exception review
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  Pennsylvania Medical Assistance EDI

  PROMISe

  Claims and eligibility

  Certified: Pennsylvania Medical Assistance

  True Care System is certified for PROMISe electronic claims and eligibility. Claims are built only from visits that pass the billing checks, and the payer's answers come back to the claims they concern.

  • 837 Professional claims, built from verified visits.
  • 270/271 eligibility checks, sent in batches.
  • Files sent by SFTP, only to hosts whose key has been verified.
  • Acknowledgments (TA1, 999, 277CA) and 835 remittance posted to the claims they answer.
  • 837P claims
  • 270/271 eligibility
  • Batch files
  • 835 remittance
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  Security & privacy

  HIPAA · PHI · BAA

  Safeguards for protected health information

  Built for HIPAA

  Protected health information is encrypted, each person sees only what their role allows, and every agency signs a Business Associate Agreement with True Care System before it starts.

  • Business Associate Agreement available for agencies.
  • Encrypted in transit and at rest.
  • Access by role, with multi-factor sign-in.
  • An audit trail of access to protected health information.
  • Hosted on AWS
  • Encryption
  • Role-based access
  • Audit trail

Both certifications are held by True Care System LLC today.

Each state certifies its EVV vendors separately. True Care System's Sandata certification today covers Pennsylvania Alternate EVV; ask us about your state.

HIPAA has no certification program, so we never describe True Care System as certified for it. See Security & Compliance for every safeguard.